1. Introduction
Sellee helps vendors create online store pages and manage orders with WhatsApp-powered messaging workflows. This policy explains what data we collect, why we collect it, and how we handle it.
2. Information We Collect
We may collect and store:
- Account data (email, password hash, phone number, role).
- Store data (store name, slug, WhatsApp number, logo URL, theme settings).
- Product data (name, description, price, images, stock).
- Order data (customer name, customer WhatsApp, items, totals, status).
- Payment and receipt metadata when enabled.
- WhatsApp automation metadata needed to process commands and updates.
- Technical logs for security, debugging, and abuse prevention.
3. How We Use Information
- To provide and maintain Sellee services.
- To process store operations, orders, and status updates.
- To support WhatsApp command handling and notifications.
- To improve reliability, security, and performance.
- To comply with legal obligations.
4. Data Sharing
We do not sell personal data. We may share data with infrastructure and service providers required to operate Sellee, such as hosting, database, storage, and messaging providers.
5. Data Retention
We retain data only as long as needed for service operation, legal compliance, dispute resolution, and security monitoring.
6. Security
We apply reasonable technical and organizational safeguards. No internet transmission or storage system is guaranteed to be fully secure.
7. Your Rights
You may request access, correction, or deletion of your information. Please contact us using the details below.
8. Contact
Contact: support@sellee.store