Data Deletion Instructions

1. Send an email to support@sellee.store.
2. Use subject: Data Deletion Request.
3. Include your account email and registered phone number.

• Account profile data linked to your identity.
• Store and product records owned by your account.
• Order-related data and linked operational metadata where permitted.
• WhatsApp linking records associated with your vendor account.

If you submitted an ID and selfie for a Verified badge, those photos are handled separately. After your account is deleted we keep them for up to 24 months to help prevent fraud and handle disputes, then permanently delete them. A record that verification took place (the name on the ID, ID type, dates and outcome) may be kept as an audit trail.

You can ask for earlier deletion. We will consider each request, but may keep documents where we are investigating suspected fraud, handling a dispute, or are legally required to. See our Privacy Policy for details.

Verified deletion requests are processed within 30 days, except where longer retention is legally required (for example fraud prevention, security investigations, or tax/legal compliance).

We may ask for additional verification to protect accounts from unauthorized deletion requests.